Contact information

Contact Information

Luxe Storage Supply – We're Here to Help

At Luxe Storage Supply, we believe that good customer service is an important part of a great online shopping experience.

Whether you are exploring our T-shirt collection, looking for additional product information, checking on an existing order or requesting assistance with a return, we want to make it easy for you to get in touch.

We value clear communication and aim to treat every enquiry with attention, courtesy and professionalism.

1. Business Information

Business Name: BDE LLC

Store Name: Luxe Storage Supply

Contact Person: LOUISEFRANCISKABARNHOORN

Business Address:

2609 Emerald Island Blvd
Kissimmee, FL 34747
United States

Return Address:

2609 Emerald Island Blvd
Kissimmee, FL 34747
United States

Customer Service Email:

[email protected]

Official Website:

https://www.luxestoragesupply.com

2. Customer Service Enquiries

Our customer service team welcomes enquiries concerning our products, orders and website services.

Product Information

If you would like more information about our T-shirts, you are welcome to contact us.

We can assist with general questions concerning:

Available T-shirt styles.
Product descriptions.
Available sizes and colours.
Garment measurements.
Fabric information where provided.
Fit and design details.
Product care instructions.
Other available product specifications.

We encourage customers to review the product listing and available size information before purchasing.

Order Assistance

If you have placed an order and need assistance, please include your order number in your message.

Our team can help with enquiries concerning:

Order confirmation.
Payment status.
Order details.
Selected product sizes.
Shipping status.
Missing items.
Order cancellation requests.

Providing accurate order information helps us identify your purchase and respond more effectively.

Shipping and Delivery

If you have questions about shipping fees, delivery arrangements or tracking information, please contact us.

We can assist with enquiries about:

Standard shipping charges.
Free shipping eligibility.
Tracking information.
Delivery delays.
Incorrect shipping addresses.
Missing packages.
Delivery-related concerns.

Returns and Refunds

If a T-shirt does not meet your expectations or arrives with a problem, please contact us.

We can explain the return process and review requests involving:

Size exchanges.
Change-of-mind returns.
Incorrect products.
Manufacturing defects.
Damaged garments.
Refund status.
Other product-related concerns.

All applicable statutory consumer rights remain available.

Website Assistance

If you encounter difficulties browsing our store, completing checkout or receiving an order confirmation, please let us know.

We will make reasonable efforts to help resolve website-related concerns.

3. How to Contact Us

For general enquiries and customer support, please email:

[email protected]

To help us provide an efficient response, please include:

Your full name.
Your order number, if applicable.
The product name or description.
A clear explanation of your enquiry.
Relevant photographs or supporting information, where appropriate.

For product-related complaints, photographs can help us understand the issue more clearly.

Please do not send complete payment card numbers, account passwords or other unnecessary sensitive information through ordinary email.

4. Our Service Commitment

At Luxe Storage Supply, we aim to provide customer support that is helpful, clear and respectful.

We are committed to:

Reviewing customer enquiries carefully.
Providing accurate product information.
Helping customers understand order and shipping arrangements.
Handling return and refund requests fairly.
Reviewing product concerns individually.
Respecting customer privacy.
Maintaining transparent communication.
Complying with applicable consumer protection laws.

We understand that every customer enquiry may involve different circumstances, and we aim to provide assistance appropriate to the situation.

5. Business and Return Address

For business correspondence and approved merchandise returns, the following address may be used:

BDE LLC – Luxe Storage Supply
2609 Emerald Island Blvd
Kissimmee, FL 34747
United States

Please contact our customer service team before mailing a return so that we can provide the appropriate instructions.

6. Important Consumer Information

Our customer service arrangements are intended to supplement, not replace, your rights under applicable consumer protection laws.

If a product is defective, incorrectly supplied or otherwise subject to a legally required remedy, you may have rights beyond our voluntary return arrangements.

Please refer to our Return and Refund Policy and Terms of Service for additional information.

7. Get in Touch

We look forward to hearing from you and assisting with your shopping experience.

Luxe Storage Supply

Legal Business Name: BDE LLC